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EPISODE · Aug 12, 2026 · 1H 3M

Christina Garnett - Chief Customer Officer - Neuemotion

from The Ad Podcast · host Dylan Conroy

Christina Garnett is a fractional Chief Customer Officer, trust strategist, author, and keynote speaker. Operating through her venture Neuemotion (neuemotion.com), she advises executive teams and high-growth companies on building Customer Trust Infrastructure, scaling customer advocacy, and treating brand-customer relationships as emotional, high-leverage assets.She is the author of Transforming Customer–Brand Relationships (Kogan Page) and the creator of the Customer Trust Equation. Previously, she served as Principal Marketing Manager at HubSpot, where she built and scaled the HubFans customer advocacy program. Today, her work at Neuemotion helps organizations bridge the gap between audience engagement, community-building, and long-term customer lifetime value.

Episode metadata supplied by the publisher feed · Published Aug 12, 2026

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