Christopher O'Connor: Hospital Leadership in Trying Times

Howie and Harlan are joined by Christopher O'Connor, CEO of Yale New Haven Health, to discuss his career path and his experience leading hospitals through Hurricane Katrina and COVID-19. Harlan reports on promising AI tools for taking clinical notes; Howie looks at the financial headwinds facing the companies offering Medicare Advantage plans.  Links: AI Notetaking "OpenAI-backed healthcare AI startup raises $70 million Series B" "Burnout Related to Electronic Health Record Use in Primary Care" "Ambient Artificial Intelligence Scribes to Alleviate the Burden of Clinical Documentation" "Medical AI scribe startup Nabla rolling out tool to the Permanente Medical Group docs in Northern California" "Ambience Healthcare reels in $70M for generative AI tools to battle clinician burnout" Hospital Leadership "After 20 Years and $16,000, A Hospital Debt Is Canceled" Harlan Krumholz: "Out‐of‐Pocket Annual Health Expenditures and Financial Toxicity From Healthcare Costs in Patients With Heart Failure in the United States" "Connecticut hospitals face record financial losses" "Update on Effect of Hurricane Katrina on Ochsner Clinic Foundation, LA" "YNHH and Hospital of Saint Raphael become one" Medicare Advantage "Humana slashes profit predictions amid soaring Medicare Advantage costs" HHS: "Biden-Harris Administration is Strengthening Medicare; Protecting and Serving America's Seniors" "Cano Health's downfall offers a warning for Medicare Advantage" CMS: Risk Adjustment Learn more about the MBA for Executives program at Yale SOM. Email Howie and Harlan comments or questions.