CIO Podcast - Episode 100: KLAS Arch Collaborative with Mark Mabus episode artwork

EPISODE · Aug 11, 2025

CIO Podcast - Episode 100: KLAS Arch Collaborative with Mark Mabus

from CIO Podcast by Healthcare IT Today · host John Lynn

For the 100th episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Mark Mabus, MD, CMIO, and VP EHR at Parkview Health, to talk about their part in the KLAS Arch Collaborative! We kick this episode off by first discussing the motivations behind the decision to join the KLAS Arch Collaborative. Next, Mabus shares what he learned from this collaborative and how he is acting on those learnings. We then take a look at Epic Signal to talk about how Mabus is leveraging it to better his efforts in improving patient education and burnout. Then we dive into what Mabus’s approach to note bloat in his organization looks like. Next, we list out some of the keys to effectively getting buy-in when doing creative approaches to integration. Then we examine Epic InBasket messaging to learn the pros and cons of leveraging it to educate your clinicians. Lastly, we conclude this episode with Mabus imparting some advice to other CMIOs. If you’re not following Mark Mabus on TikTok, be sure to follow him: @doctrmk Here’s a look at the questions and topics we discuss in this episode: Why did you decide to take part in the KLAS Arch Collaborative? What did you learn you learn from taking part in the collaborative, and what actions are you taking from those learnings? How are you leveraging Epic Signal to better your efforts to improve patient education and burnout? How did you approach note bloat in your organization? When doing creative approaches to integration, what are some of the keys to getting buy-in for it and doing it effectively? What are the pros and cons of leveraging Epic InBasket messaging to educate your clinicians? What advice would you give to other CMIOs out there? Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today. We release a new CIO Podcast every ~2 weeks. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms: NOTE: We’ll be updating the links below as the various podcasting platforms approve the new podcast.  Check back soon to be able to subscribe on your favorite podcast application. Apple Podcasts Google Podcasts Stitcher Podcast Radio TuneIn Spotify iHeartRadio Amazon Music Thanks for listening to the CIO Podcast on Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. We’d love to hear what you think of the podcast and if there are other healthcare CIO you’d like to see us have on the program. Feel free to share your thoughts and perspectives in the comments of this post with @techguy on Twitter, or privately on our Contact Us page. We appreciate you listening! Listen to the Latest Episodes

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CIO Podcast - Episode 100: KLAS Arch Collaborative with Mark Mabus

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