CIO Podcast - Episode 18: Craig Richardville on Ambient Clinical Voice and Innovation

For the 18th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Craig Richardville, SVP and Chief Information and Digital Officer at SCL Health.  In this episode we talk with Richardville about his organization’s recent implementation of the Nuance Dragon Ambient Experience (DAX) product.  Those of you who follow Healthcare IT Today know that I’m a big fan of where ambient clinical voice is going and so it was great to hear his experience implementing it at SCL Health and how they were approaching the implementation.  Plus, Richardville shares who he thinks has been the ideal use of DAX and how many are planning to stick with it. Going beyond ambient clinical voice, Richardville shares his top 3 priorities for his organization and about the evolving role of CIO.  He shares his experience moving from CIO 1.0 to CIO 2.0 and now CIO 3.0 and the need to embrace digital transformation as CIO.  Plus, he shares how he approaches innovation at his organization and shares some great advice that every CIO should take to heart. Here’s a look at the questions and topics we discuss on this episode: How has the CIO position evolved since you started? You recently implemented the Nuance Dragon Ambient Experience (DAX) product. What was the impetus for the project and what’s been the results? How broadly have you implemented DAX in your organization and what’s the rollout plan look like? What’s been the doctor’s experience with the product? How does use of Nuance’s DAX product improve the patient experience? Going beyond ambient clinical voice, what are your top 3 projects your working on at your organization? How do you approach innovation at your organization? Do you have a strategy or process you’ve found effective? What’s the best piece of advice you’ve been given as CIO? Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today. We release a new CIO Podcast every ~2 weeks. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms: NOTE: We’ll be updating the links below as the various podcasting platforms approve the new podcast.  Check back soon to be able to subscribe on your favorite podcast application. Apple Podcasts Google Podcasts Stitcher Podcast Radio TuneIn Spotify iHeartRadio Thanks for listening to the CIO Podcast on Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. We’d love to hear what you think of the podcast and if there are other healthcare CIO you’d like to see us have on the program. Feel free to share your thoughts and perspectives in the comments of this post with @techguy on Twitter, or privately on our Contact Us page. We appreciate you listening! Listen to the Latest Episodes