Circuits to Packets to Applications

Changes in communications are accelerating at a rate no other industry has experienced.  The transition from circuits to packets is well underway while the transition from packets to applications is starting now.    The communications applications are being tightly linked into business process in an effort to automate workflow to deliver greater productivity and profitably to the global economy.  In this podcast, I interview Tim Kraskey of Spanlink, a leading communications application firm.  We explore how business processes is changing and how to utilize IP telephony for real competitive gain?  There is one slide to download for this podcast.  It is a great listen, enjoy.