Cisco Customer Experience Executive - Karla Rivera
from Weekend to Workplace Hosted by Saddleback Church
Karla Rivera is a highly accomplished professional with over 20 years of experience in entrepreneurship, strategy, change management, and leadership. Currently, she serves as the Head of Customer Experience Global Enterprise Segment at Cisco Systems Inc. Karla has led high-performing sales teams contributing significantly to the company's growth and success. She is the CEO of American Tactical Defense LLC, focusing on workplace violence mitigation. Karla is also heavily focused on building the industry's most diverse and talented teams as an Inclusion and Communities Board Leader and Executive Sponsor, leading both Cisco for Christ and Women of Cisco Americas, Cisco’s largest Employee Resource Group (ERG). In this interview, Karla shares how her faith is fully integrated with her work, influencing her leadership style as a servant leader, emphasizing empathy with her colleagues, and creating a safe environment where people can thrive. This is an inspiring conversation that you don’t want to miss. ________________________ Weekend to Workplace is a program that elevates of the stories of people who bring their faith from their weekend worship experiences to the workplace. Go to saddleback.com/workplace to: • Find a community of like-minded people who want to encourage each other with their faith and work • Access resources, bible studies and workshops on integrating faith and work Connect with the host, Mark Grunden: • linkedin.com/in/mgrunden • [email protected]
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