Citra Lestari - Engaging Marginalised Groups in Risk Communication

In Indonesia, a country prone to disasters and emergencies, effective risk communication can mean the difference between safety and vulnerability for millions. But what happens when risk communication fails to reach those most marginalised? How do social determinants of health impact how urban poor women navigate crises like the COVID-19 pandemic? In this week's episode, Tito Ambyo chats with Citra Lestari, a PhD candidate at the University of Melbourne. With a background as a risk communication professional and drawing on her personal experience as a mother, Citra's research focuses on how urban poor women in Jakarta understand and respond to health crises. She explores the cognitive, affective, and socio-cultural factors that influence risk perception among marginalised communities, challenging the notion of "ignorant others" who simply fail to understand expert advice. Citra's research reveals how protocols designed to mitigate risk often fail to consider the everyday realities of those living in informal settlements, where economic precarity and fear of authorities shape decision-making. She argues for a dialogic approach to risk communication that centers marginalised voices and develops localised knowledge rather than imposing universal protocols that may be impossible to follow. In 2025, the Talking Indonesia podcast is co-hosted by Dr Jemma Purdey from the Australia-Indonesia Centre, Dr Jacqui Baker from Murdoch University, Dr Elisabeth Kramer from the University of New South Wales and Tito Ambyo from RMIT University.