Civil Remedy: How Civility Impacts Employee Morale

Guest: Christine Porath, associate professor of management at the McDonough School of Business at Georgetown University and author of Mastering Civility: A Manifesto for the Workplace Workplace incivility leads not only to a toxic culture, but also to negative impacts on your workforce's productivity and profits. According to a study conducted by this episode's guest, Christine Porath, employees who have experienced uncivil action in the workplace showed a drop of 25% in performance, while 80% stated they had lost time due to the unpleasant interactions. In this HR Break Room conversation recorded live at SHRM18, host Caleb Masters and Paycom HR manager Tiffany Gamblin are joined by Christine Porath to discuss: what constitutes incivility and how it affects employee morale the cost of having a culture that is not civil how leaders can foster a workplace of civility to drive employee happiness and productivity Learn more about the importance of creating a workplace of civility by reading our Discover the Employer's Role in Preventing Sexual Harassment white paper.