CL193: How To Get More Word Of Mouth Referrals - Interview with Matt Ward

In 2002 Matt started and built a successful website agency, before selling the business to focus on his passion for helping businesses get more word of mouth referrals! He's a 40 Under 40 Recipient and Chamber Small Business Owner of the Year and Matt believes that the problem with Small Business is Bananas! His new book "More…Word of Mouth Referrals, Lifelong Customers and Raving Fans" is out now. In this episode, we cover: 1:41 – Book launches 4:52 – Erik Wahl 6:02 – Exactly What To Say by Phil M. Jones 6:58 – Just imagine… 8:58 – Research books vs action books 10:09 – 90-minute reads 11:41 – Word of mouth 15:13 – How to get more word of mouth referrals 15:55 – Overdelivering 20:05 – The Rule of 3 26:50 – Heroic Public Speaking 31:04 – Care packages Resources mentioned in this episode: Website: www.breakthrough-champion.com www.amazon.com/MORE-Referrals-Lifelong-Customers-Raving-ebook/dp/B07H1QXGJV Tools: Hubspot CRM, Coggle.it Book: Never East Alone by Keith Ferrazzi, Steal The Show by Michael Port, Unthink by Erik Wahl Album: Sound of Silence by Disturbed If you enjoyed the show, please rate it on YouTube, iTunes or Stitcher and write a brief review. That would really help get the word out and raise the visibility of the Creative Life show. The post CL193: How To Get More Word Of Mouth Referrals - Interview with Matt Ward appeared first on James Taylor .