Claims, Data and the Impact of InsureTech in the Insurance Space, with Ursula Merten

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Ursula Merten, Director of Insurance Strategy & Transformation at Omni:us. Ursula is a great data-centric person who has studied data, claims, and is utilizing that information to create a great insure tech connection.  Episode Highlights: Ursula shares her background. (1:11) What does Ursula find most interesting about insurance? (3:14) What has been Ursula’s favorite part of her career so far? (6:04) Ursula shares her realization of being in the insurance industry for more than 20 years. (11:35) Ursula shares her mission when it comes to artificial intelligence. (16:53) How did Ursula get started at Omni:us? (20:00) Ursula shares where she envisions the insurance industry will be, a few years from now. (22:35) Does Ursula think that women deal with technology differently than men? (27:44) Ursula shares one of her favorite things that Omni:us is doing. (31:47) Key Quotes: “From all my different experiences, from different parts of the insurance ecosystem, I gained more and more knowledge. I didn't even realize that at the time. I kind of became a subject matter expert because I had a 360 view of insurance, being on all different sides, being part of the systems.” - Ursula Merten “I love mentoring. Coming from the background of how I grew up, being in a single mom environment with sisters...We all had to support each other, and come up with inventive ways to survive a lot of times. I think that life skill set that I have, I was able to apply to help women that I saw that needed my help, and needed that guidance, that didn't have the guidance at home.” - Ursula Merten  “It's important that people concentrate on coming up with some certain standards, some certain controls around data. Because, otherwise, we see what happens. We've seen everything else is that, it's impulsive reactive behaviors to new technologies, and then it gets crazy.” - Ursula Merten  Resources Mentioned: Ursula Merten LinkedIn Omni:us Contact Teresa Kitchens Sterling Insurance Group