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Clare Muscutt talks with Natasha den Dekker about UX research & becoming the role model she never had episode artwork

EPISODE · Jun 7, 2023 · 1H

Clare Muscutt talks with Natasha den Dekker about UX research & becoming the role model she never had

from Inspiring Women In CX · host Clare Muscutt

⚡ Season 6 is here ⚡ In episode #601 of the Inspiring Women in CX podcast, Clare Muscutt talks to Natasha den Dekker, the Lead User Researcher at Santander, about… 🆚 The similarities and differences between CX and UX and the intersections between them both 🪓 The various disciplines User Experience is split into and what those roles look like 🆘 How failure is one of life’s biggest lessons and is vital for our personal development 🗣️ The importance of being an assertive leader and using modal verbs to communicate more efficiently 🤝 Embracing and celebrating our diversity and the unique insight it brings to CX/UX For more information on joining the world’s first online community for women in Customer Experience, head over to www.womenincx.community/membership

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Clare Muscutt talks with Natasha den Dekker about UX research & becoming the role model she never had

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Clare Muscutt talks with Natasha den Dekker about UX research & becoming the role model she never had

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When was this Inspiring Women In CX episode published?

This episode was published on June 7, 2023.

What is this episode about?

⚡ Season 6 is here ⚡ In episode #601 of the Inspiring Women in CX podcast, Clare Muscutt talks to Natasha den Dekker, the Lead User Researcher at Santander, about… 🆚 The similarities and differences between CX and UX and the intersections between...

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