Clarity Over Conflict: A Smarter Way to Handle Business Disputes| Alice Shikina| The Cyber Savvy Woman| EP 133

In this episode of The Cyber Savvy Woman, Rachele Schainker sits down with Alice Shikina, founder of Shikina Mediation and Arbitration, for a thoughtful conversation about navigating conflict with confidence, clarity, and respect. With a unique background spanning acting, negotiation, and dispute resolution, Alice shares how the skills of listening, understanding emotions, and finding common ground can transform the way we approach difficult conversations. Together, Rachele and Alice explore the differences between mediation and arbitration, why workplace conflicts are often more complex than they appear, and how shifting from positions to shared interests can lead to more meaningful outcomes. They also discuss practical communication techniques, the importance of emotional intelligence in business, and how AI is expanding access to mediation while reinforcing the value of human connection. Whether you're a business owner, team leader, or someone looking to improve your communication skills, this episode offers practical insights on resolving conflict, strengthening relationships, and approaching challenging conversations with greater confidence. Connect with Alice on Official Website: https://www.shikinamediation.com/ Book a Free Mediation Consultation: https://api.leadconnectorhq.com/widget/bookings/free-mediation-consult Yelp Reviews: https://www.yelp.com/biz/shikina-mediation-and-arbitration-oakland Negotiation with Alice: https://www.negotiationwithalice.com/