Class #3: Tough Conversations & Turnaround Tactics

Welcome to Class #3 of our 2026 Virtual HOA/Condo Academy - in partnership with the cities of Avondale, Chandler, Glendale, Goodyear, Mesa, Peoria, Phoenix, Scottsdale, Surprise and Tempe. Topic: Tough Conversations & Turnaround Tactics: Dealing with Difficult People, Dysfunctional Boards, and Recalls This session tackles how to handle disruptive personalities—whether it’s a challenging homeowner or a contentious fellow board member. Learn proven approaches for diffusing conflict, handling harassment, and moving forward when your board is stuck or dysfunctional. We’ll also walk through what to do if a recall petition surfaces, including legal steps, communication strategies, and best practices for restoring productive leadership. Whether your association is facing drama or just wants to be prepared, this class delivers practical solutions for building a healthier, more effective board. Video of this class: https://youtu.be/33AQVzjeIZg And Q&A portion of this class can be found here: https://youtu.be/2_yCooPmKPQ Links and Cheat Sheets: 2026 Pending Legislation Summary: https://www.mulcahylawfirm.com/2026-pending-legislation-summary/ Dealing with Difficult People & Harassment: https://www.mulcahylawfirm.com/publications/dealing-with-difficult-people-harassment/ DISC Personality Profile: https://www.mulcahylawfirm.com/publications/using-the-dics-personality-to-help-your-association-get-along-and-get-things-done/ How to Effectively Deal with a Bully: https://www.mulcahylawfirm.com/publications/how-to-effectively-deal-with-a-bully/ Upcoming Classes and Seminars: https://www.mulcahylawfirm.com/upcoming-events/ Amending Association Documents: https://www.mulcahylawfirm.com/publications/amending-association-documents/ Bidding & Contracting: https://www.mulcahylawfirm.com/publications/bidding-and-contracting/ AZ Open Meeting Law: https://www.mulcahylawfirm.com/publications/arizonas-open-meeting-law-and-rules-for-recording/ Google Review link: https://g.page/r/CUaKxgS42hUKEB0/review Yelp Review: www.yelp.com/biz/mulcahy-law-firm-phoenix Videos of our Free Classes - https://www.youtube.com/mulcahylawfirm Mulcahy Law Firm, P.C. 3001 East Camelback Road, Suite 130 Phoenix, Arizona 85016 www.mulcahylawfirm.com Phone: 602-241-1093 Fax: 602-264-4663 Disclaimer: The intent of our Zoom & Facebook Live First Friday Free Call-In is to provide a forum for board members and community managers to receive answers to HOA/condo legal questions. Please note, the First Friday Free Call-In session is general in nature, and is not intended to and should not be relied upon or construed as a legal opinion or legal advice regarding any specific issue or factual circumstance. You should directly consult with an attorney for advice regarding your individual situation. You are welcome to contact Mulcahy Law Firm, P.C. for legal advice; however, contacting us does not necessarily create an attorney-client relationship. As such, please do not share any confidential information in this forum and please do not send any confidential information to Mulcahy Law Firm, P.C. until such time as an attorney-client relationship has been established. Copyright 2026 - All rights Reserved.