Claude Silver: Create a Culture of Optimism & Empathy

Send us Fan MailAbout the EpisodeAs Chief Heart Officer of VaynerX, Claude Silver leads with trust and empathy. Her people-first approach prioritizes psychological safety and human connection in order to foster a sense of belonging. Throughout the conversation, Claude describes several bold moves, including the 93-day outward bound Wilderness Leadership Program she completed as a teenager, moving to London as a 40-year-old and starting over completely, and now leading with heart and emotional optimism with Gary Vaynerchuk. During her journey, she emphasizes that being bold is taking a risk knowing that you might fall, but also knowing that you have the inner strength and support to get through. As an optimistic rebel, Claude fights for what is possible and fights to bring hope to those that find themselves in the dark. She not only discusses team dynamics and the importance of being authentic to yourself, but she also describes the power of ritual and trusting from the start. Tune in for an inspiring conversation about knowing yourself, taking control, and always leading with hope.  About Claude SilverClaude Silver is VaynerX’s inaugural Chief Heart Officer, Head of the People & Experience department; a first of its kind. She understands that the key to unlocking greatness in people requires letting go of traditional HR methods and leaning into human-to-human connection. As a graduate of the California Institute of Integral Studies with a BA in Transpersonal Psychology & Human Development, and additional certifications in various psychology and spiritual teachings from other institutes in Northern California, Claude is equipped with a unique perspective on corporate leadership and team building techniques. At VaynerX, Claude champions empathy-driven leadership, while overseeing talent management, employee retention, learning and development, workplace culture, internal communications, and people operations for over 750 employees. Before becoming CHO at VaynerX, she held leadership positions at both JWT San Francisco and London, Publicis London, and SAYMedia, and in 2002-2005 she founded and ran a surfing and outdoor adventure company for women in the San Francisco Bay area, Her success guiding client relationships, global brand strategies, operations, and management is driven by an abiding passion for creating spaces in which people can thrive. Her daily mission is to listen and ensure she is nurturing a workplace culture that embraces inclusivity, the uniqueness of individuals and thrives with constant collaboration.  Additional ResourcesWebsite: https://www.claudesilver.com/VaynerX: https://vaynerx.com/Get the Emotional Optimism Hoodie: https://www.claudesilver.com/shopInstagram & Twitter: @claudesilverSupport the show--------Stay Connected www.leighburgess.comWatch the episodes on YouTube Follow Leigh on Instagram: @theleighaburgessFollow Leigh on LinkedIn: @LeighBurgessSign up for Leigh’s bold newsletter