Clearer Comms, Happier Teams: Accessibility Tips Every HR Consultant Needs

If you’ve ever handed over a policy, launched a new process, or uploaded something to a client’s intranet — only to wonder if anyone actually understood it…This episode is for you.I’m joined by Katie Merrien, founder of CommuniKate Design, who specialises in turning complicated information into clear, engaging visuals — and making internal communication genuinely inclusive.We’re not talking about fluffy graphics. We’re talking about improving performance, confidence, and clarity by helping every employee access the info they need to thrive.In this conversation, you’ll hear:Why most HR documents are accidentally excluding the very people they’re meant to supportWhat “accessible communication” really means — and how it boosts performance and complianceHow to transform dry content (yes, even GDPR) into something people actually want to engage withThe surprisingly simple tweaks you can make to policies, onboarding packs, and websitesWhy inclusive design isn’t just about being kind — it’s a commercial advantageWhether you want to improve your own consultancy materials or help your clients create more inclusive workplaces, this episode will show you how better communication leads to better business.So give it a listen — and see how you can stand out by making your work simpler, smarter, and more accessible to all.Timestamps:00:00 – Why HR policies confuse staff (and how to fix them fast) The cost of unclear HR documentation.01:55 – What are the benefits of accessible communication for HR consultants?03:12 – Turn complex HR docs into visual content employees understand05:49 – How to support employees with low literacy in HR 14 million UK adults struggle with written content — here’s how to help.07:53 – Writing HR content for neurodivergent employees How to support autistic, dyslexic, and ADHD staff with inclusive writing.09:00 – Website accessibility tips for HR consultants Quick fixes to avoid excluding disabled or neurodivergent users.10:47 – Colour contrast mistakes that affect HR accessibility Why poor design can undermine your website messaging.13:33 – How to audit HR documents for accessibility compliance Ensure your content meets the Equality Act 2010 standards.15:55 – Add accessible communication to your HR consultancy Stand out and charge more by making inclusion a USP.17:14 – How to create inclusive onboarding content The easy fix for contracts and handbooks so everyone can engage.18:56 – When to bring in an accessibility specialist Expert input enhances client outcomes.20:41 – Poor communication and Equality Act risk The compliance gaps HR consultants often miss.22:14 – Build accessibility into HR from the start Save time and money with inclusive design. Want my help getting more leads and clients for your HR consultancy? 1️⃣ Start with the book — The Complete Guide to Building a £70K HR Consultancy Discover the Client Control method so you attract better clients, win more valuable projects, and charge what you’re worth. 👉 https://theinfluentialconsultant.co.uk/the-book/ 2️⃣ Work with me Join the Fastlane Formula to plug the Client Control method and the 3 Phase Funnel into your business and build a predictable pipeline of premium clients — so you never face feast-or-famine again. 👉 https://theinfluentialconsultant.co.uk/fastlaneformula100/