Click and Collect: What Restaurants Can Learn From Retailing’s Hottest Omnichannel Trend

Click and collect has become a major trend in retailing, as operators seek to circumvent delivery costs and convert online purchases into brick-and-mortar visits. Meanwhile, restaurant chains are experimenting with maximising convenience and bringing on-demand immediacy into restaurants. In this podcast, Strategy Analyst Elizabeth Friend will interview Retailing Analyst Michelle Mallison about what operators can learn from retailers who have already found success with click and collect.Lots of brands claim to be number one… but can they prove it?At Euromonitor International, we help brands build trust through evidence-based research. Our claim validation service ensures your marketing messages are backed by real data. Stand out in a crowded market. Visit euromonitor.com/claims to learn more.