Clio Cloud Conference: Bob Ambrogi Interviews Mark Britton About Lawyers and Customer Service

from On the Road with Legal Talk Network · host Legal Talk Network

Lawyer 2 Lawyer host Bob Ambrogi interviews Mark Britton about customer service and a law firm at the 2014 Clio Cloud Conference. Although lawyers are best at being legal technicians, Britton explains, they need to listen to their clients, ask for feedback, and create fantastic interactions. Providing a great experience builds client confidence and feeds word of mouth marketing. Mark Britton is the founder and CEO of Avvo, a member of the board for Orbitz Worldwide, and a member of the board of regents for Gonzaga University. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode metadata supplied by the publisher feed · Published Oct 22, 2014

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Clio Cloud Conference: Bob Ambrogi Interviews Mark Britton About Lawyers and Customer Service

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