CLIP: Don't Just Help Customers, OBSESS Over Them

Business strategist, leadership expert, and former Amazon executive John Rossman explains some of the principles essential to how Amazon became the consumer and media giant they are today, including all-out customer obsession, and how you don’t have to be an Amazon-sized business to do it.Hear John’s full interview in Episode 433 of The Action Catalyst.

What this episode covers

Business strategist, leadership expert, and former Amazon executive John Rossman explains some of the principles essential to how Amazon became the consumer and media giant they are today, including all-out customer obsession, and how you don’t have to be an Amazon-sized business to do it. Hear John’s full interview in Episode 433 of The Action Catalyst.

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This episode was published on July 6, 2023.

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