Clive Holland Talks Nightmare Customers, PII Insurance, Refurbished Tools & A Mix Of Chocolate & Politics

The Big Guy started off the week by discussing Nightmare customers. Have you had any customers telling you what to do? Looking over your shoulder or giving you the cold shoulder when money is mentioned? He spoke to Tradesmen Todd Van Joel and Tod Glister who are also co presenters of the painting and decorating and heating and plumbing shows on FIX Radio and Darren Meecham from Decked Out Joinery all about this.Clive then focused on Professional Indemnity Insurance and how inadequate professional indemnity insurance has forced some construction companies to change from house building to other projects. This is according to an industry poll carried out by the CLC (The Construction Leadership Council). We spoke to Samantha Peat CLC PII group chair and managing director of insurance claims firm Wren Managers, Rico Wojtulewicz - Head of Housing and Planning Policy - NFB and Architect Jeremy Issacs. Then he moved on to refurbishment of tools. In a move to support the circular economy and reduce waste, Screwfix has enhanced its offering in refurbished power tools. This was something that was started in January this year initially and the trial has been carried forward. We spoke to Mike Hughes, Operations Manager at ToolExchange and tradespeople Denis Richardson and Sean Matthews. And to finish off proceedings, in conjunction with World chocolate day. We spoke to John Cruickshank from Cruikshank Plumbing, Brick layer Stuart Horn and Verity Stone from WFP Fire Security and Electrical about their favorite chocolate. Oh and they gave their thoughts on Boris Johnsons resignation and thoughts on how a new construction minister should be selected. Messages from you the listener also feature throughout.Catch Clive On Fix Radio Monday - Thursday 12 PM - 3 PM Across The UK On DAB Radio And Online At https://www.fixradio.co.uk/