Clive Lloyd - Psychological Safety and Trust

Colin is joined by Clive Lloyd, a specialist in psychological safety and how to build and maintain trust in the workplace.  Clive has joined Colin to discuss the many ways in which companies can engender trust, and by doing so increase aversion to risk in their own workplaces. KEY TAKEAWAYS There are no better predictors of workplace safety than trust and mistrust, and yet most companies do not embrace it, as they see it as too vague and indistinct. By opening our minds to new ideas and input from those around us, we awaken perceptions to which we may not otherwise have had access. When it comes to health and safety, we should rely less upon opinions and entirely upon data and fact. There can be no room for conjecture. If we have successfully implemented a culture by where people feel comfortable enough to raise concerns and speak out, then safety becomes a natural byproduct. BEST MOMENTS ’Trust is still viewed as touchy-feely psychobabble stuff’ ‘We’re all entitled to opinions, but what we’re not entitled to are our own facts’ ‘I focus on doing work well, and doing work reliably’ ’The effective use of questions is one of the most powerful tools we have' VALUABLE RESOURCES GYST Consulting - https://www.gystconsulting.com.au/clive-lloyd/ Clive Lloyd At GYST - https://www.gystconsulting.com.au/clive-lloyd/ ABOUT THE HOST Colin Nottage ‘Making health and safety as important as everything else we do.’ This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions. He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation. Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses. Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive. He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).