Closing More Calls with Personalized Customer Service

from The Home Service Expert Podcast · host Tommy Mello

Zac Garside is the CEO of Power Selling Pros, a company that gives personalized CSR & dispatch training to create a thriving culture of "WOW" experiences. He was previously Head of Marketing for the company, wherein he has personally coached more CSRs than he or anyone else at Power Selling Pros can count. He also hosts his own podcast called This Call May Be Recorded where he listens to recorded calls of CSRs and shares tips for improvement. In this episode, we talked about CSR training, communication, coaching, dispatcher training, employee retention...

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This episode is 1 hour and 9 minutes long.

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This episode was published on November 11, 2022.

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