Clúster Talks 3: El cliente como objetivo de la omnicanalidad en el Ecuador

La tercera edición del Clúster Talks by Forbes estuvo enfocada en la omnicanalidad, una herramienta vital que aplica el latín 'omni' para abarcar todos los canales de comunicación que tienen las instituciones con sus clientes, un must have en todos los sectores, especialmente en el financiero. Conversamos junto a nuestros invitados especiales: Lorena Moya y Daniel Dressler, con la conducción de Geovanna Narváez y Pedro Maldonado.

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This episode was published on October 11, 2023.

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