EPISODE · Sep 15, 2026 · 53 MIN
Coaching a 25 Year Call Center CEO Build Teams of All Stars | Richard Blank | Ep 1030
from Outlier's Edge Podcast with Niiamah Ashong
"If you're as good as you think you are, you shouldn't have to compromise anything to earn $1." - Richard BlankJoin Niiamah (@niiamahashong) and Richard Blank for a live coaching conversation. His challenge: getting a new generation on his team to break through from 78% to 93%.You'll walk away with:Why growing your team means 10x the quality of your people and how long they stay, not 10x the headcountWhy giving people their dignity keeps them longer than any metricThe question that turns AI from a threat into time back for your teamWelcome to the Outlier's Edge Podcast, hosted by Niiamah Ashong, Founder of Outlier's Edge and Sherpa of the World of Difference. On this podcast, you'll join other high-performing unconventional leaders and entrepreneurs (aka Outliers) as they talk about leveraging what makes them different to make a difference in the world.--Check out the video episode on YouTube!--Timestamps:00:00 - Welcome to Outlier's Edge Live06:31 - Great Speakers Name Their Price15:58 - How Do I Reach Them?24:33 - These Are Not Robots34:10 - Talent Is the Whole Game36:13 - The Real Threat Is AI41:53 - What Does AI Make Possible?43:26 - AI Becomes Employee of the Month48:47 - Come Say Goodbye52:23 - Someone Still Believes in MeEnter Richard Blank's World:Instagram | LinkedIn | YouTubeContinue into Outlier’s Edge World:Facebook | Instagram | LinkedIn | Youtube | Website | Guild Community
Embed this episode
Ready to play
Coaching a 25 Year Call Center CEO Build Teams of All Stars | Richard Blank | Ep 1030
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.