Coaching People Through Businesswide Transformation with Digital Transformation Director at Costain, David Smith

What does it take to guide an organization through meaningful transformation?On today’s episode, David Smith, Digital Transformation Director at Costain, breaks down why effective change has far less to do with tools and far more to do with people. He shares how alignment across strategy, process, and data sets the foundation, and why empowerment is essential for teams navigating complex, organization-wide shifts.David explains how engagement practices such as frequent one-to-ones help leaders stay connected to their teams, how the next generation of employees expects modern experiences from day one, and why digital transformation must be understood as a business journey rather than a quick technical fix.For leaders, builders, and everyone in between, this conversation offers a practical look at what it means to coach a workforce through change while preparing for the opportunities ahead.🎧 Subscribe to the Work Reborn series for more conversations on the evolving workplace.