Coaching the Future: AI, Data & Sustainable Strategy with Chief Customer Officer at Fleet, Alex Mitchell

 Is AI ready to take the field, or is it still learning the playbook?    In this episode of Lenovo’s Work Reborn podcast, host Lauren Gibson speaks with Alex Mitchell, Chief Customer Officer at Fleet, about how organizations can move from experimenting with AI to implementing it strategically.    Alex shares why he currently sees AI as a “coach” guiding human teams with insight but expects it to soon play a more active “striker” role in driving growth and innovation. He discusses why data quality is still the biggest barrier to progress, how sustainability and cost management are shaping decision-making, and why AI adoption must start with clear business goals.    For leaders navigating digital transformation, this conversation offers a grounded perspective on the balance between readiness, responsibility, and results.    🎧 Subscribe to the Work Reborn series for more insights from leaders shaping the future of AI and the workplace.