Coffee & Conversations with Katie Lance

Welcome to the December edition of Coffee & Conversations. Thank you for joining us for what I promise will be a most illuminating conversation with one of my heroes - Katie Lance. Most of you know that "active listening" is my mission – to raise awareness of the power of taking the time to pay attention in a conversation, to sit back and receive what the speaker is expressing without interrupting, without finishing sentences for them, without hijacking the conversation altogether. This is a thing. There's a new movie out, "Ticket to Paradise", a rom-com starring Julia Roberts and Geroge Clooney as divorced parents with a contentious relationship. At one point in the middle of a heated exchange Julia has a great line: "Did the middle of my sentence interrupt the beginning of yours?". That sums it up pretty well. I have often thought about how this translates to the online world. How do we ensure that our conversations on social media are the best they can be? Who better to ask than the social media guru herself, Katie Lance. I first got to know Katie on stage at Inman and was impressed with both her message and her delivery. I devoured her book, #getsocialsmart as I know many of you did. It was a game-changer, expanding our understanding of the potential of social media and how to harness it for our business and our personal lives. Eventually I invited Katie to come down to LA and meet with my staff for a day – exploring what our social strategy should look like and how to implement it. A day with Katie was a revelation and I have been a fangirl ever since. Continue reading here.