Cognigy Shares Plans for AI Workforce of the Future Post Funding Round

Watch on YouTube.CX Today's Susie Harrison hosts Cognigy CEO Philip Heltewig to discuss the company's plans for AI investments.In this video, they cover:The involved Series C funding round process and what the outcome means for the business Cognigy's plans for investment, including R&D and feature expansionHow AI is accelerating interactions in the contact centerTrends for generative AI in the contact centerThanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.