Cognizant’s Surya Gummadi on How AI Can Deliver Returns

AI adoption is soaring, but where are the financial returns? Surya Gummadi, President, Americas at Cognizant, argues that enterprises are consuming tokens without always choosing the right use cases. He joins Anirban Chowdhury to explain why companies remain trapped in pilot mode and what it takes to scale AI successfully. Gummadi discusses the coming transformation of coding, testing, talent models and IT contracts; Cognizant’s approach to acquisitions; the evolution of GCCs; and AI’s potential in healthcare. He also reveals how Cognizant used context agents to identify $200 million in new opportunities within three to four months. Listen in:You can follow Anirban Chowdhury on his social media: X and LinkedinCatch the latest episode of ‘The Morning Brief’ on The Economic Times Online, Spotify, Apple Podcasts, JioSaavn, Amazon Music and Youtube.See omnystudio.com/listener for privacy information.