Cold Calling to Shot Calling: In Law Firm Management, Customer Service is Key

Are you an Apple or PC user? Could you imagine no Crtl Alt Delete? As a dominant and highly active member in the Mile High chapter of ALA, Terri Moore-Natal brings us through her unconventional journey into the legal management world. Terri walks us through how her time at a call center translated into her work as a paralegal and law firm administrator. Join us for this thoughtful conversation about career paths to firm culture all the way to an incredible cause for Terri's "Pitch Your Passion".