Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water episode artwork

EPISODE · Mar 31, 2026 · 14 MIN

Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water

from The Executive Exchange · host Isle

In this episode of Exec Exchange, Piers Clark welcomes Martin Jackson, the new Chief Information Officer at Northumbrian Water in the UK. Martin shares his career journey, transitioning from the automotive sector to utilities, and the various roles he's undertaken within Northumbrian Water. He discusses the importance of apprenticeships and the value of diversity in driving innovation. Martin elaborates on Northumbrian Water's operations, their efforts in digital transformation, AI implementation in smart sewer systems, and the significance of open data collaboration within the UK water industry. The conversation delves into the challenges and opportunities in the sector, emphasizing the need for ethical AI practices. Martin also offers personal advice on overcoming imposter syndrome and reflects on the importance of continuous learning and small steps in career progression.00:00 Introduction and Guest Welcome00:27 Martin Jackson's Career Journey02:39 Northumbrian Water Overview03:36 Challenges and Innovations in the Water Sector05:34 Smart Sewer Project and Its Impact08:56 Collaboration and Open Data Initiatives10:50 National Underground Asset Register (NUAR)12:07 Future of AI in the Water Industry13:26 Advice to the Younger Generation14:22 Conclusion and Farewell

In this episode of Exec Exchange, Piers Clark welcomes Martin Jackson, the new Chief Information Officer at Northumbrian Water in the UK. Martin shares his career journey, transitioning from the automotive sector to utilities, and the various roles he's undertaken within Northumbrian Water. He discusses the importance of apprenticeships and the value of diversity in driving innovation. Martin elaborates on Northumbrian Water's operations, their efforts in digital transformation, AI implementation in smart sewer systems, and the significance of open data collaboration within the UK water industry. The conversation delves into the challenges and opportunities in the sector, emphasizing the need for ethical AI practices. Martin also offers personal advice on overcoming imposter syndrome and reflects on the importance of continuous learning and small steps in career progression.00:00 Introduction and Guest Welcome00:27 Martin Jackson's Career Journey02:39 Northumbrian Water Overview03:36 Challenges and Innovations in the Water Sector05:34 Smart Sewer Project and Its Impact08:56 Collaboration and Open Data Initiatives10:50 National Underground Asset Register (NUAR)12:07 Future of AI in the Water Industry13:26 Advice to the Younger Generation14:22 Conclusion and Farewell

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Collaboration in Innovation with Martin Jackson, CIO of Northumbrian Water

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In this episode of Exec Exchange, Piers Clark welcomes Martin Jackson, the new Chief Information Officer at Northumbrian Water in the UK. Martin shares his career journey, transitioning from the automotive sector to utilities, and the various roles...

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