Collaboration is not Geography: What CMOs and CROs Actually Owe Each Other episode artwork

EPISODE · Sep 11, 2026 · 17 MIN

Collaboration is not Geography: What CMOs and CROs Actually Owe Each Other

from Ponderings from the Perch · host Little Bird Marketing & C-Suite Radio

*This episode of Ponderings from the Perch is brought to you by EMI Research. Download their 2026 Sample Landscape Report today and see how AI will impact your next survey.* Two people can share a building, a bonus review, and every strategy meeting on the calendar and still not be on the same team. On this episode of Ponderings from the Perch, the Little Bird Marketing podcast, host and CEO Priscilla McKinney takes on the fault line running through nearly every B2B company, the one separating the CMO from the CRO. The CMO is bonused on brand trackers and marketing key performance indicators (KPIs). The CRO is bonused on closed revenue. That mismatch is exactly why a b2b lead generation program keeps producing the same argument, that marketing says the leads were delivered, while sales says the leads were garbage, and both are right because each side is measuring a different scoreboard. The disagreement keeps circling the same lead generation funnel long after anyone remembers what started it, and a fractional CMO usually gets hired just to say out loud what both departments already sense but won't name, their paychecks were never pointed at the same outcome. "You cannot ask two people to walk into the same room and be on a team," McKinney explains, "when their paychecks are quietly telling them to compete." A closed deal that churns before the year is out serves nobody, not marketing, not sales, and not the client who signed in the first place. Retention deserves a seat at this argument instead of standing outside it, and until sales and marketing agree on the same target list before a campaign starts, sharing a building will keep getting mistaken for sharing a goal. Music written and performed by Leighton Cordell. Sponsors: Marketers, raise your hand if you're tired of AI buzzwords with zero practical takeaways. Yeah, we thought so. That's exactly why Insights Marketing Day exists.  Mark your calendar for September 18th in Chicago, where you'll learn straight from marketing heavy-hitters like Andy Crestodina, Paul Kirch, Marc Hans, Kristi Zuhlke, Heidi Dickert, and yours truly, Priscilla McKinney. And right now, before summer wraps up, you can save two hundred dollars on your ticket with our Early Bird special. Just use promo code EARLYBIRD (all one word)  at checkout. But hurry, this deal won't last. This isn't a conference. It's a marketing advantage. Grab your tickets at InsightsMarketingDay.com Tired of generic marketing firms that don't get market research? Say hello to Little Bird Marketing, the revenue generation company of choice for the market research industry. Our "peeps" understand market research inside and out. We know your buyers, craft meaningful messages that move them to buy, understand the competitive landscape and where you fit in the market. We get the industry - from qual/quant to emerging technologies. Why settle for getting the job done when you can soar with marketing that drives real revenue? Click here to get started.

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Collaboration is not Geography: What CMOs and CROs Actually Owe Each Other

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