Columns: Get Participants In The Door

Leveraging management technology to increase customer satisfactionBy Brian StapletonParks and recreation departments are critical to the overall well-being of communities. Residents are encouraged to get physical and mental exercise through classes, activities, and equipment provided by these departments. Group events help facilitate a connection between community members, giving them opportunities for meeting and socializing with neighbors and reducing feelings of isolation. Programming for children teaches young residents how to make health and wellness part of their everyday lives.