Comcast Outage At My House

Sing to the tune of Daft Punk Is Playing At My House. Yes, everything that worked yesterday is not working today and it's thrown a kink into my works. I'm hoping the tech gods smile upon us and the technician visit tomorrow afternoon will do the trick. This is an expensive service that is costing those of us who depend on it a significant loss of productivity and income. The people have been nice, but I'm ready for the promise of yesteryear that technology will be the solution to our problems to actually come true. Herein lie a few tidbit insights on customer service. People remember these experiences and talk about them. Let's see if Comcast's social listening is on point. If I hear from them as a result of this post I'll let you know. #comcast #customerservice #brandawareness