Comm Testing, Sales, and Customer Service

As part of an ongoing personal quest to improve communication, understanding it rightly so as to do it better, the thought occurs to me that radical honesty may make us feel better for a time, but it may not always be the best service either to ourselves or those we are communicating with. For instance, when it comes to prioritizing what information we share and in how much detail, we must consider whether we are being quick to listen, slow to speak, and slow to become angry. Furthermore, if we are loving our neighbor as we love ourselves we will also similarly endeavor to help them to do likewise. To my way of thinking, this is the difference between customer service and selling something.