CommBank's analytics boss on how its AI-powered ‘customer engagement engine’ is changing everything episode artwork

EPISODE · Sep 22, 2020 · 34 MIN

CommBank's analytics boss on how its AI-powered ‘customer engagement engine’ is changing everything

from Mi3 Audio Edition · host Mi3 & iHeart Podcasts Australia

Commonwealth Bank Chief Analytics Officer Andrew McMullan studied machine learning, taught mathematics and is now leading the bank’s AI-fuelled customer strategy. The ‘math man’ and CMO Monique Macleod have been working hand in glove on what is next for Australia’s biggest bank.See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Sep 22, 2020

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CommBank's analytics boss on how its AI-powered ‘customer engagement engine’ is changing everything

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