Comment rendre concrète une vision CX

Episode 3 of the CX au quotidien podcast, hosted by Julie Tano-Lawson, titled "Comment rendre concrète une vision CX" was published on February 9, 2022 and runs 21 minutes.

February 9, 2022 ·21m · CX au quotidien

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Episode Description

Avec près d’une vingtaine d’année dans le domaine de l’expérience client, Anne-Laure Vaudan, nous explique dans des termes simples, les différentes étapes pour concrètement penser la vision expérience client dans nos organisations et comment la partager avec les collaborateurs.

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