Commoditization Challenges in Telco, Insurance and Utilities (Part 2)

from The Future of Commerce Podcast · host The Future of Commerce

Guests include:Florian Fromberg, Global CX Insights Director – SAP Customer Experience AdvisorySandeep Chowdhury, Global GTM Head of SAP Customer Experience for TelecommunicationsStefan Mueller, Director Insurance / Financial Services - SAP Customer Experience Links to Learn MoreConnect with FlorianConnect with SandeepConnect with StefanLearn more about SAP CXArticle of the Week - B2B Personalization: A three step guide to starting

What this episode covers

Products and Services have become commodities in a lot of industries like Telco, Insurance and Utilities. How can companies differentiate by expanding into new business models or enlarging their portfolio?

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Commoditization Challenges in Telco, Insurance and Utilities (Part 2)

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This episode is 26 minutes long.

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This episode was published on June 7, 2021.

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