Common Client Misconceptions that Lash Salons Face with Samantha Klein
Episode 49 of the Untamed podcast, hosted by Cheryl Peng - Untamed Artistry Inc., titled "Common Client Misconceptions that Lash Salons Face with Samantha Klein" was published on October 21, 2022 and runs 43 minutes.
October 21, 2022 ·43m · Untamed
Summary
In this episode, AnneMarie talks with Samantha Klein, a lash artist that received her first set of lashes as a model for AnneMarie. Since that moment, Samantha fell in love with lashes and her life was changed as she became a lash artist herself - to help other women feel the empowerment she felt with her first set of extensions! Samantha shares some of the incorrect statements about lash extensions from her clients over the years, and how she responds to clients when they have been misinformed. AnneMarie and Samantha talk about retention, refills, different types of client lashes, how misinformation is spread online, and how they educate each client about each scenario. The Untamed podcast is hosted by Cheryl Peng, Founder of Untamed Artistry and AnneMarie Lorenzini, CEO. Untamed Artistry provides professional lash artists with helpful knowledge and quality eyelash extension products (hand-tested in our lash nerd lab). Find great products and all the education you could ever want (with a healthy dose of quirk) at UntamedArtistry.com Expect to hear: Samantha’s background in the lash industry From being unhappy at work to finding a passion to now working in management The dangers of being treated terribly at work. Your self-worth can really be affected Running your own lash studio vs. working for someone else Misinformation about lashes - some of the things Samantha has heard in the salon Client education about lashes - clearing up misconceptions with honest responses Refills, retention, and different types of customer lash applications Advice for other artists: Don’t give up, the industry can be so rewarding! Connect with Samantha: Samantha Klein LinkedIn Connect with Cheryl and AnneMarie: Cheryl's Instagram AnneMarie's Instagram Cheryl Peng LinkedIn AnneMarie Lorenzini LinkedIn Untamed Artistry Website
Episode Description
In this episode, AnneMarie talks with Samantha Klein, a lash artist that received her first set of lashes as a model for AnneMarie. Since that moment, Samantha fell in love with lashes and her life was changed as she became a lash artist herself - to help other women feel the empowerment she felt with her first set of extensions! Samantha shares some of the incorrect statements about lash extensions from her clients over the years, and how she responds to clients when they have been misinformed. AnneMarie and Samantha talk about retention, refills, different types of client lashes, how misinformation is spread online, and how they educate each client about each scenario.
The Untamed podcast is hosted by Cheryl Peng, Founder of Untamed Artistry and AnneMarie Lorenzini, CEO. Untamed Artistry provides professional lash artists with helpful knowledge and quality eyelash extension products (hand-tested in our lash nerd lab). Find great products and all the education you could ever want (with a healthy dose of quirk) at UntamedArtistry.com
Expect to hear:
- Samantha’s background in the lash industry
- From being unhappy at work to finding a passion to now working in management
- The dangers of being treated terribly at work. Your self-worth can really be affected
- Running your own lash studio vs. working for someone else
- Misinformation about lashes - some of the things Samantha has heard in the salon
- Client education about lashes - clearing up misconceptions with honest responses
- Refills, retention, and different types of customer lash applications
- Advice for other artists: Don’t give up, the industry can be so rewarding!
Connect with Samantha:
Connect with Cheryl and AnneMarie:
Similar Episodes
Apr 12, 2026 ·27m
Apr 1, 2026 ·42m
Mar 28, 2026 ·61m
Mar 18, 2026 ·37m
Mar 4, 2026 ·60m