Comms Conundrum - The Museum Crisis

Imagine you've been given a new job. You're no longer doing PR for your current place, you've been hired by a National Museum. But....there's a big problem, and people are turning to you to solve it. What are you going to do? Every week in The Public Relations Podcast newsletter, I have a comms conundrum, and I thought it would be fun to put one on Linkedin. You don't have to answer it out loud. You can always direct message me if you like. What would you do in this situation? How would you handle it?