Communicating Sustainability in conversation with Jake Backus

Neil Wilkins is joined in this episode by ex Coca Cola sustainability lead and Head of Sustainability at award winning printer Seacourt, Jake Backus, to discuss communicating sustainability.   Key Moments:  08:00 CSR is boring, use brand voice not PR voice 14:30 What is your right to exist? 20:10 Nobody is listening so we need to anchor in what they are interested in 20:25 Emotions drive change 24:23 Don't put sustainability first otherwise your product is probably a bit rubbish 34:20 It's your role to be ahead of your consumers 35:10 If you don't ship them a solution, you've given them a problem 36:45 Most company values aren't values, they're performance metrics 40:10 Create value for your client and your client's clients 51:20 Make a new positive contribution for society and nature and measure it   For more content like this, visit Neil Wilkins Online