Communication Breakdown
from On the Media Hosted by WNYC Studios
In this episode, a tale of two cities. It turns out there’s a literal playbook for communications during an epidemic. Seattle followed it. New York didn’t. And, how incomplete information from leaders has created room for conspiracies to flourish — and what we can do about them. 1. Phil McCausland [@PhilMcCausland], NBC News reporter, on how, absent federal data and directives about coronavirus, civilians in the American heartland are being left largely in the dark about the severity of their circumstances. Listen. 2. Charles Duhigg [@cduhigg], host of How To! With Charles Duhigg, on how Seattle and NYC's communications strategies following their Covid-19 outbreaks differed so widely — and what we can learn from the results. Listen. 3. Daily Beast reporter Kelly Weill [@KELLYWEILL] on how Covid-19 disinformation may be leading some Americans to other dangerous conspiracy theories like QAnon. And, Atlantic staff writer Joe Pinsker [@jpinsk] on how to cautiously confront friends and family who may be in the early stages of a conspiracy theory kick. Listen. Music from this week's show: Zoe Keating - The Last Bird Four Tet - Two thousand and Seventeen John Renbourne - Passing Time The Bad Plus - Time After Time On the Media is supported by listeners like you. Support OTM by donating today (https://pledge.wnyc.org/support/otm). Follow our show on Instagram, Bluesky, TikTok and Facebook @onthemedia, and share your thoughts with us by emailing [email protected].
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What this episode covers
Opacity in the federal government, mishandled comms on the local level, and conspiracy thinking on the web.
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