Communication breakdown: Fixing the public health dialogue: Part 2

In part 2, the group pivots to solutions, discussing how to distinguish “trusted” from “credible” sources, exploring ways to find common ground across divides without endorsing harmful claims, and underscoring how shifting official guidance and muddled signals complicate the moment. The takeaway: focus on in‑person engagement, credible messengers, and policies built in draft with public input—plus a note of optimism that shared goals for healthy families and communities can anchor the path forward. Disclaimer: The opinions expressed herein are those of the participants and do not necessarily reflect the views of The Johns Hopkins University. Northwell is New York State’s largest healthcare provider and private employer, with 28 hospitals, 890 outpatient facilities and more than 16,600 affiliated physicians. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. Get the latest news and insights from our experts in the Northwell Newsroom: Press releases Insights Podcasts Publications Interested in a career at Northwell Health? Visit our career site and explore our many opportunities. Watch episodes of 20-Minute Health Talk on YouTube.  For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn.