(Community Matters 153) 'Success Coach' Helping Local Employees Be Better Workers

April Gordon has a cool title: Success Coach. The concept is to help employees with everyday challenges - which can have an impact on their job performance. Doing so, April says, improves retention and work performance.The service is part of the national Employer Resource Network (ERN) and is administered through the W.E. Upjohn Institute for Employment Research in Kalamazoo and Michigan Works!April, along with Director Kelli Adams, tell Community Matters how the program works, a bit about its successes and whether there is capacity for more businesses to sign on.Episode ResourcesERN Southwest Michigan Success Coach W.E. Upjohn Insitute for Employment ResearchABOUT COMMUNITY MATTERSFormer WBCK Morning Show host Richard Piet (2014-2017) returns to host Community Matters, an interview program focused on community leaders and newsmakers in and around Battle Creek. Community Matters is heard Saturdays at 8:00 AM on WBCK-FM (95.3) and anytime at battlecreekpodcast.com.Community Matters is sponsored by Lakeview Ford Lincoln and produced by Livemic Communications.