(Community Matters 196) How Using AI Helps Achieve Quicker Emergency Response in Calhoun County

Michael Armitage with the Calhoun County Consolidated Dispatch Authority talks about “Callie,” a virtual assistant now answering Calhoun County’s non-emergency dispatch lines so telecommunicators can stay focused on urgent calls. He breaks down how "Callie" detects emergencies, gets monitored and tuned so public safety outcomes improve without replacing people.Episode ResourcesCalhoun County Consolidated Dispatch Authority WebsiteABOUT COMMUNITY MATTERSFormer WBCK Morning Show host Richard Piet (2014-2017) returns to host Community Matters, an interview program focused on community leaders and newsmakers in and around Battle Creek. Community Matters is heard Saturdays, 8:00 AM Eastern on WBCK-FM (95.3) and anytime at battlecreekpodcast.com.Community Matters is sponsored by Lakeview Ford Lincoln and produced by Livemic Communications.