Community, Personalization, and the Future of Learning in an AI World with Helen Marshall at THRIVE

Hey everyone, Christopher here with another Learning Tech Talks. This week was an insightful conversation with the remarkable Helen Marshall, Chief Learning Officer at THRIVE. While we started on our shared experiences in building community, we dove deep into the crux of AI's potential in the L&D landscape and how it intertwines with the undeniable human need for connection. After all, the future of AI isn't just about the code; it's about how we harness its power to unlock our inherent human capability. Together we discussed how AI can enhance our learning experiences without overshadowing the fundamental human elements. And yes, our chat surprisingly touched on the nuanced world of skills terminology and the unexpected charm of donuts.Throughout the discussion we explore the ethical boundaries of AI, its potential pitfalls, and the wonders of personalization. But amidst all the tech talk, one thing became clear: the need for human connection isn't going anywhere, and it's our responsibility in the L&D world to nurture it. Whether you're an AI enthusiast or someone passionate about the world of learning and development, this conversation has something for you.Don't miss out on this exploration; hit that play button and join us in pondering the intricate dance of technology and humanity. See you inside!***** Chapters ******0:00 - Introductions6:03 - The Power of Community21:05 - The Ambiguity of AI25:45 - Getting AI Right in L&D40:46 - The Changing L&D Tech Stack50:13 - Mitigating the Risks of AI56:03 - Defining Personalization