Como a L5 Networks Está Cobrando por Atendimento Resolvid...

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O que acontece quando uma empresa deixa de vender tecnologia e passa a vender resultado?No episódio #39 do Maestros do Sucesso, Rafael Silveira e André Reichelt recebem Paulo Chabbouh, CEO e fundador da L5 Networks, para compartilhar a trajetória de 20 anos que começou na manutenção de centrais telefônicas e evoluiu para uma plataforma SaaS proprietária — e que agora avança para um modelo inovador de cobrança por atendimento resolvido com Inteligência Artificial.Ao longo da conversa, Paulo revela decisões estratégicas que redefiniram o negócio: sair de soluções white-label para construir o próprio produto (Cbox), crescer sem inflar a estrutura, manter agilidade mesmo com 150 pessoas e transformar ameaças tecnológicas — como WhatsApp e IA — em vantagem competitiva.Um episódio direto e prático sobre modelo de negócio, produto, cultura organizacional e crescimento disciplinado em mercados cada vez mais tecnológicos.Navegue pelo episódio:00:00 — Abertura e apresentação do convidado02:26 — Como nasceu a L5 e a visão de transformar telecom em serviço05:07 — Desafios iniciais: tecnologia, vendas e primeiros clientes10:37 — A decisão estratégica de criar o Cbox (produto proprietário)14:12 — Educar o mercado: do VoIP à telefonia IP16:14 — IA e o novo modelo: cobrar por atendimento resolvido21:00 — Visão de futuro: tornar-se o maior BPO virtual do país26:32 — Cultura organizacional e como escalar sem perder agilidade29:33 — Empreender é insistir: “500 nãos para um sim”32:00 — Segurança, LGPD e amadurecimento da operaçãoConvidado: Paulo Chabbouh https://www.linkedin.com/in/paulo-chabbouh-026329/Saiba mais sobre a L5 Networks:https://www.l5.com.br/Se este episódio fez sentido para você, siga o Maestros do Sucesso e compartilhe com um(a) CEO ou diretor(a) que esteja repensando modelo de negócio, tecnologia e eficiência operacional.Saiba mais sobre a Mid:https://midfalconi.com#MaestrosDoSucesso #SaaS #InteligenciaArtificial #Gestão

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Frequently Asked Questions

How long is this episode of Maestros do Sucesso?

This episode is 37 minutes long.

When was this Maestros do Sucesso episode published?

This episode was published on February 24, 2026.

What is this episode about?

O que acontece quando uma empresa deixa de vender tecnologia e passa a vender resultado?No episódio #39 do Maestros do Sucesso, Rafael Silveira e André Reichelt recebem Paulo Chabbouh, CEO e fundador da L5 Networks, para compartilhar a trajetória de...

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