Compassion, culture & compliance: James Cowan on navigating HR across borders

In this episode we speak to James Cowan, HR director for UK and Ireland, Germany, Austria and the Netherlands at The Ascott Limited. In this episode we discuss what attracted him to HR, the challenges of navigating HR across different countries and cultures and his role in nurturing the next generation of hospitality leaders. This episode is sponsored by Apron. Running a hotel means juggling endless payments and expenses - from suppliers to staff - all while keeping cash flow in check. That’s where Apron helps. With Apron Bill Pay, you can manage all your supplier payments in one place - approve, schedule, and sync automatically with Xero or QuickBooks. And with the Apron Card, your team can spend easily while you stay in control, with spend limits, auto receipts chasing, and full visibility. Every purchase earns rewards you can turn into cashback or gift cards. It’s free to get started and built for small businesses. Learn more at getapron.com.