EPISODE · Sep 8, 2020 · 4 MIN
Why Founders Keep Doing Their Team’s Work—and How to Stop
from Business Owners & Entrepreneurs Podcast with Peter Boolkah | Business Coach | The Transition Guy® · host Peter Boolkah
Send us Fan MailAre you compensating for your team?In this context, compensation does not mean pay. It means stepping in, correcting the work, completing unfinished tasks and quietly carrying responsibilities that belong to somebody else.It may solve the immediate problem, but it also teaches the organisation that the founder will always provide the rescue.In this solo episode, Peter Boolkah examines why founders and managers compensate for weak employee performance and how that behaviour pulls them deeper into day-to-day operations.Peter structures the problem around three questions:Why is the compensation happening?What is it costing the business?What needs to change for the problem to remain fixed?The cause might be a skills gap, an ability issue, weak management, unclear expectations or a habit that has been allowed to develop.It may also be avoidance.Sometimes the founder knows a difficult conversation is needed, but decides it will be faster and easier to complete the work personally.You’ll discover:Why do founders compensate for people instead of resolving the causeHow to distinguish a skills issue from an ability issueWhy do weak managers often compensate for their own teamsHow repeated intervention creates organisational habitsWhy does doing the work yourself carry an opportunity costHow overhiring can disguise a capability problem as a capacity problemWhy tolerance usually ends when the financial cost becomes visibleHow clear expectations, training and accountability support improvementWhen a formal performance process may become necessaryWhy the objective is to fix the problem so it stays fixedEvery time the founder rescues the team, the business becomes more dependent on the founder’s effort.The immediate task gets completed, but the employee does not develop, the manager does not manage, and the underlying process does not improve.That is how a business owner becomes the most reliable and most overworked part of the operating system.IMPORTANT INFORMATIONThis episode provides general leadership commentary rather than individual HR or legal advice.Employee performance concerns should be handled through clear expectations, appropriate support, training, reasonable adjustments where required, documented conversations and a fair process. Dismissal should be treated as a last resort.UK employers can find current guidance from Acas:https://www.acas.org.uk/performance-management/problems-with-an-employees-performanceCHAPTERSCONNECT WITH PETER BOOLKAHWebsite: https://www.boolkah.comLinkedIn: https://www.linkedin.com/in/boolkahInstagram: https://www.instagram.com/pboolkah/Facebook: https://www.facebook.com/BoolkahX: https://twitter.com/boolkahABOUT PETER BOOLKAHPeter Boolkah is a business coach, author and speaker who has spent more than 20 years helping business owners build stronger, more valuable businesses that do not depend on them for everything.He is the creator of The Hamster Wheel Trap® and author of Your Business Sucks: Build a Business That Works Without Destroying Your Life.Peter works with founders and leadership teams on the issues that ultimately determine whether a business creates freedom or becomes another job: leadership, founder dependency, people, profit, execution, scaling, exit readiness and enterprise value.His approach is direct, practical and built around one simple question:Do you own the business, or does the business own you?Learn more at https://www.boolkah.com
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Send us Fan Mail Are you compensating for your team? In this context, compensation does not mean pay. It means stepping in, correcting the work, completing unfinished tasks and quietly carrying responsibilities that belong to somebody else. It may solve the immediate problem, but it also teaches the organisation that the founder will always provide the rescue. In this solo episode, Peter Boolkah examines why founders and managers compensate for weak employee performance and how that behaviour...
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Why Founders Keep Doing Their Team’s Work—and How to Stop
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