Complaint Desk: On UX Gripes

Annoying pop-ups, frustrating drop-down menus that make you scroll for minutes to find your birth year, untailored targeted ads — the list of annoying UX design goes on and on. This week Chris LoSacco is joined by Postlight’s Director and Head of Product Management, Nathan Henry, to complain about bad UX. They share gripes and guidance on prioritizing user experience and how not to enrage your users. Links: Nathan Henry ESPN AppSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What this episode covers

Annoying pop-ups, frustrating drop-down menus that make you scroll for minutes to find your birth year, untailored targeted ads — the list of annoying UX design goes on and on. This week Chris LoSacco is joined by Postlight’s Director and Head of Product Management, Nathan Henry, to complain about bad UX. They share gripes and guidance on prioritizing user experience and how not to enrage your users. Links: Nathan Henry ESPN App See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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This episode was published on April 11, 2023.

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