Complaints are Opportunities - ASharpe Outlook

What this episode covers

In today’s fiercely competitive world, Customer Service is key to growth and profits. Nothing strikes more fear in an employee’s heart than a customer with a complaint. First thought might be, “Where can I hide?” Face it: you can’t. What you can, and should do, is address the situation and, in the process, retain those customers and the money they spend with you. The first step is realizing that any complaint from a customer—or a coworker, for that matter—is an opportunity to learn and to grow.ASharpe Outlook is broadcast live Mondays at 8AM PT on K4HD Radio - Hollywood Talk Radio (www.k4hd.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). ASharpe Outlook TV Show is viewed on Talk 4 TV (www.talk4tv.com).ASharpe Outlook Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outletsBecome a supporter of this podcast: https://www.spreaker.com/podcast/asharpe-outlook--6643730/support.

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Frequently Asked Questions

How long is this episode of ASharpe Outlook?

This episode is 52 minutes long.

When was this ASharpe Outlook episode published?

This episode was published on June 1, 2026.

What is this episode about?

In today’s fiercely competitive world, Customer Service is key to growth and profits. Nothing strikes more fear in an employee’s heart than a customer with a complaint. First thought might be, “Where can I hide?” Face it: you can’t. What you can,...

Can I download this ASharpe Outlook episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.